AS 8018.2-2004

Original price was: $78.54.Current price is: $39.00.

ICT service management, Part 2: Code of practice for service management

Standards Australia , 01/01/2004

Pages: 24

Preview

Category:
Adopts BS 15000-2:2003 which recommends common terminology for service providers; give a common basis for improvements in services and provide a framework for use by suppliers of service management tools.