Provides advice on planning, designing and implementing change, configuration and release management. This will enable the service provider to deliver changes and releases faster, better and cheaper in order to align with business needs.Also available as part of KIT 190.

Original price was: $31.75.$15.00Current price is: $15.00.
Achieving ISO/IEC 20000. Enabling change
BSI Group , 03/31/2006
Pages: 113

