Cross References:ISO 10002:2004BS EN ISO 19011:2011BS ISO 10003:2007ISO 10002:2004ISO 9000:2005ISO 9001:2000ISO 9004:2000ISO 19011:2002ISO/IEC Guide 71:2001ISO 9001ISO 9004:2000ISO 10001ISO 10002:2004ISO 10015ISO/IEC Guide 37
Original price was: $419.10.$209.00Current price is: $209.00.
Complaints management. Turning negatives into positives (including BS ISO 10002:2004 and BS ISO 10003:2007)
BSI Group , 06/30/2012
Pages: 348
Related products
-
BS 4K 6:1928
Original price was: $160.02.$80.00Current price is: $80.00. -
BS 324:1928
Original price was: $264.16.$132.00Current price is: $132.00. -
BS 9:1928
Original price was: $264.16.$132.00Current price is: $132.00. -
BS 334:1928
Original price was: $264.16.$132.00Current price is: $132.00. -
BS 340:1928
Original price was: $264.16.$132.00Current price is: $132.00.