This workbook provides a means of assessing the quality of processes in BS 15000 parts 1 and 2 and in BIP 0005 “The Management guide to IT service management”.Also available as part of KIT 32.
Original price was: $50.80.$25.00Current price is: $25.00.
IT service management. Self-assessment workbook
BSI Group , 11/11/2002
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